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AML Policy

1. The service changer.club, including the website changer.club and other resources such as exchange bots in messengers and bulletin boards, etc. (hereinafter referred to as the changer.club service or the Service) follows practices and measures to combat money laundering and the financing of terrorism (AML).

2. The purpose of implementing these measures is that changer.club takes any attempts to use the service for illegal purposes seriously.

3. The changer.club service warns users against attempting to use the service to launder money obtained through criminal means, finance terrorism, commit any kind of fraud, or purchase prohibited goods and services.

4. To prevent illegal operations, the Service sets certain requirements for all requests created by the user:

4.1. The sender and recipient of the payment for the request must be the same person. Transfers to third parties are strictly prohibited using the Service.

4.2. The user's contact information entered in the request, as well as any other personal data transmitted to the Service, must be accurate and up-to-date. Upon the user's request, personal data can be deleted from the Service's database within 3 years from the date of the user's last realized request.

4.3. It is strictly prohibited for the user to create requests using anonymous proxy servers, VPN, or any other anonymous connections to the Internet.

5. In the event of reasonable suspicion by the Service administration that a user is attempting to use the Service for money laundering or any other illegal operation, the administration has the right to:

— suspend the execution of the user's exchange operation;

— request identity documents from the user;

crequest other payment-related information.

6. User refusal to undergo the KYC procedure, confirmation of ownership of the funds used in exchange operations, is considered by the service as a complete violation of the user agreement, which entails the application of clauses 6.8 and 8.1.2 of the Refund and Payment Processing Policy.

7. All information provided by the client may be transferred to the relevant authorities in the following cases:

— at the request of law enforcement agencies;

— by court decisions of various instances;

— at the request of payment system administrations.

Personal data includes:

— last name, first name, middle name;

— email address;

— country of residence/nationality;

— details of the wallets used;

— mobile phone number;

— document data certifying the identity;

— address of residence.

8.1. Processing of personal data means recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), including cross-border, depersonalization, blocking, deletion, destruction of personal data not falling under special categories, for the processing of which the User's written consent is required.

8.2. Processing of personal data is carried out for the purpose of fulfilling the Parties' obligations under the Agreement, registering the User on the Service's website, providing technical support to the User, processing applications, providing the Service's services, considering appeals and claims, sending messages of informational and other nature to the User's email address.

8.3. The basis giving the Service the right to process the User's data is the User's consent. Consent is given in the form of clear active actions of the User, namely one or a combination of the following actions: registration of the User on the Service's website and the independent provision by the User of necessary data during such registration, filling out an electronic form through the Service's website for the purpose of submitting an application, making payment for the application and other active actions using the Service's services.

8.4. The services provided by changer.club may not be legally allowed in some jurisdictions. You must knowingly refuse to use the Service in case of legislative restrictions in your country.